Achieving results from a virtual team whose members work at different sites, in different cities or on opposite sides of the globe is a challenge. Yet organisations are increasingly relying on globally distributed project teams to compete in rapidly changing markets as a way to deal with worldwide competition, time pressure and rapid change.

Research shows that virtual teams suffer from a high failure rate – enthusiasm is simply not enough. In their book Virtual Teams (1997), Lipnack and Stamp state that “Virtual teams have a harder time getting started and holding together than collocated teams.”

Taking into account human relationships and technology, some of the key questions that must be addressed in order to build a successful virtual team are:

How do you motivate diverse individuals from a distance?

How do you set up infrastructures to support a distributed team?

How do you combat confusion, ambiguity, conflict and isolation with virtual team members?

The questions seem endless …


In our customised in-house and online training courses, Potencium’s lead instructors will help you strengthen your working relationships and operational effectiveness in working with team members you rarely see face to face. You will gain insight through our new model for Successful Virtual Team Effectiveness.

In our unique model we will examine the nine success factors of a virtual project team. Participants will be challenged to expand their global thinking and explore the methodologies required when working in an increasingly complex virtual environment.